Salesforce Customers Could Have Had A Better Week If They Had Picked A Private Cloud Solution

If You Get Data Migration Wrong, How Will You Get Your CRM Right?

Vertical CRM: Because When Did One Size Ever Fit All?

The Language Around Cloud (And Other Things That Drive Solution Architects Crazy)

Data Lake Query Quality

Quantitative or Qualitative – What Are Your User Adoption Results?

Querying the Data Lake

Deciphering Vendor Speak, Part 2: ‘Improve the Customer Experience’

NexJ CDAi at Neo4j GraphConnect New York 2017

It’s All About the Customer

Omni-channel to Omni-digital: The New Normal

Investing in Data Insights

Looking Around – Seeing The Benefits of Our Approach To Enterprise Development

Sunsetting an Obsolete System

Hadoop Data Lake

Beyond the Brochure – Why Project Success Begins with the Proof of Concept

AI and the Rise of the Bots

Choosing The Right Vendor: Don’t Limit Your Analysis to Functionality

Financial Services Innovation and Insights

Transforming a Contact Center into a Customer Engagement Center

Chatting with Developers: Agile Development Practises