The bigger the financial services organization, the more complex its workings. This is because a firm has to take into account everything from processes to compliance requirements, lines of business to categories of clients, and products to services.
Collaboration doesn’t just enable a greater share of client wallet; it also leads to deeper relationships that are ultimately more profitable. It can also yield insights into upcoming opportunities, separate cold calls from warm leads, and increase cross-bank synergies.
eGuide Key Benefits & Value:
There should be mechanisms in place to share information that identify potential opportunities.
The process of better collaboration begins with a better understanding of one’s customers.
What a firm does when an opportunity arises depends upon how it arrives at that information.