In this report excerpt, Aite Group analysts identify a range of near-term challenges and opportunities for FIs in Wealth Management. This report also provides analysts’ recommendations to FIs and their vendors.

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It also explains how award-winning CRM solutions like NexJ Systems can help attract and retain advisors through a better understanding and tracking of data, and more efficient data migration and integration.

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Compared to the time, cost, and effort to acquire new clients, this approach makes good sense. It is far more cost effective to market to existing clients than to onboard new clients and these opportunities have a higher success rate.

The status quo is about to change, however, as these organizations redefine their referral model.

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Compared to the time, cost, and effort to acquire new clients, this approach makes good sense. It is far more cost effective to market to existing clients than to onboard new clients and these opportunities have a higher success rate.

The status quo is about to change, however, as these organizations redefine their enterprise referral model.

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Cross-sell opportunities abound in large banks. It’s critical that staff across the organization not only recognize these opportunities but also learn how to gain information at each interaction that can be used to create future referral opportunities.

Routing Referrals Appropriately

Once identified, it’s critical that referrals be routed to the right person and acted upon promptly. Referrals often relate to a real need so it’s important that they be followed up on quickly to avoid missing the opportunity to close an easy sale.

Balancing Transparency

One of the biggest challenges of implementing a firm-wide referral program is balancing the need for transparency and oversight across lines of business and regions with regulatory, privacy, and regional data residency requirements.

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When it comes to Artificial Intelligence in financial services, there are all kinds of ways in which organizations deploy rules and algorithms. While a majority use it for customer engagement applications or in vertical-specific software, other use cases arise in the form of call center service and support, cybersecurity, supply chain management or asset performance management.

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Vertical CRM is a Customer Relationship Management solution created and deployed specifically for a par-ticular industry. It is a solution that supports how a financial services organization does business and existing business processes.

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The Continuous Delivery Pipeline is, simply put, a set of steps that a company’s code changes must go through to make their way to production. The Pipeline comprises four elements — Continuous Exploration (CE), Continuous Integration (CI), Continuous Deployment, and Release on Demand — and this white paper takes a closer look at the third one, Continuous Deployment (CD).

CD starts with actual coding, and then involves taking validated features from a staging environment and deploying them into the production environment, where they are readied for release. Deployed changes must be moved to production in a way that does not affect the behavior of the current system, which is why CD can also be described as a series of incremental changes that can continually be deployed to production but are released to end users only when the time is right.

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It also details NexJ Systems’ recommendations based on our experience working with customers and their individual approaches to compliance.

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It also explores NexJ Systems’ experience with the cloud and how its suite of products support adoption and data integration.

The post Cloud Wars: Choosing What Works Best for Your Business Needs appeared first on NexJ Systems.

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This whitepaper examines the challenges to maximize user adoption as well as solutions to those challenges, and explores NexJ’s experience with user adoption, including our recommended best practices.

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This document examines why firms who currently use Siebel, or any other unsupported system, should be sunsetting their obsolete technology and migrating to a modern Customer Relationship Management (CRM) solution. With today’s competitive market, it’s important that your company be equipped with a forward-looking technology that can provide your users with what they need both now and in the future.

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• Integrate disparate data and systems with CRM
• Deliver integrated information seamlessly to the end user
• Scale in accordance with evolving business needs
• Provide a customized user interface that addresses the organization’s and the advisor’s unique needs
• Add readily accessible, net new value to increase end user adoption

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