AI, Chatbots, and Intelligent Customer Management : Video Primers

Quantitative or Qualitative – What Are Your User Adoption Results?

Querying the Data Lake

Deciphering Vendor Speak, Part 2: ‘Improve the Customer Experience’

Intelligent Customer Management in Commercial and Corporate Banking

Intelligent Customer Management in Wealth Management

Deciphering Vendor Speak, Part 1: ‘Better Understand Customers’

NexJ CDAi at Neo4j GraphConnect New York 2017

Intelligent Customer Management

It’s All About the Customer

Omni-channel to Omni-digital: The New Normal

Strengthen the Advisor-Customer Relationship with Meaningful Non-Financial Touches

Investing in Data Insights

Looking Around – Seeing The Benefits of Our Approach To Enterprise Development

Digital Content Part III: Converting Social Posts

CRM Adoption Starts with Integration

Artificial Intelligence (AI) in CRM: It’s not Skynet. Yet.

Digital Content Part II: Customer Engagement

Sunsetting an Obsolete System

Digital Content Part I: Creating a Strong, Unique Personal Brand

Hadoop Data Lake