AI, Chatbots, and Intelligent Customer Management : Video Primers


Quantitative or Qualitative – What Are Your User Adoption Results?


Querying the Data Lake


Deciphering Vendor Speak, Part 2: ‘Improve the Customer Experience’


Intelligent Customer Management in Commercial and Corporate Banking


Intelligent Customer Management in Wealth Management


Deciphering Vendor Speak, Part 1: ‘Better Understand Customers’


NexJ CDAi at Neo4j GraphConnect New York 2017


Intelligent Customer Management


It’s All About the Customer


Omni-channel to Omni-digital: The New Normal


Strengthen the Advisor-Customer Relationship with Meaningful Non-Financial Touches


Investing in Data Insights


Looking Around – Seeing The Benefits of Our Approach To Enterprise Development


Digital Content Part III: Converting Social Posts


CRM Adoption Starts with Integration


Artificial Intelligence (AI) in CRM: It’s not Skynet. Yet.


Digital Content Part II: Customer Engagement


Sunsetting an Obsolete System


Digital Content Part I: Creating a Strong, Unique Personal Brand


Hadoop Data Lake