Deciphering Vendor Speak, Part 3: ‘Increase Productivity’


Quantitative or Qualitative – What Are Your User Adoption Results?


Querying the Data Lake


Intelligent Customer Management in Commercial and Corporate Banking


Intelligent Customer Management in Wealth Management


Deciphering Vendor Speak, Part 1: ‘Better Understand Customers’


Wealth 2.0: Robots, Hybrids, and AI, OH MY!


Intelligent Customer Management


It’s All About the Customer


Omni-channel to Omni-digital: The New Normal


Investing in Data Insights


Looking Around – Seeing The Benefits of Our Approach To Enterprise Development


Digital Content Part III: Converting Social Posts


Why Banks are Using AI to Differentiate on Service


CRM Adoption Starts with Integration


Artificial Intelligence (AI) in CRM: It’s not Skynet. Yet.


Digital Content Part II: Customer Engagement


Sunsetting an Obsolete System


Digital Content Part I: Creating a Strong, Unique Personal Brand


Hadoop Data Lake


Beyond the Brochure – Why Project Success Begins with the Proof of Concept