Like many enterprises, you are likely using CRM software from one of the big vendors who create horizontal solutions (solutions designed to meet the lowest common denominator across the largest pool of customers) to maximize their reach. These solutions require expensive customizations to meet the specific needs of your firm or your industry. Customizations are also difficult to maintain and often fail to adapt to a changing demographic.
Vertical CRM supports the customer relationship management needs of a single industry, or vertical. Its capabilities and features are targeted towards a specific set of users, job requirements, or departments within an organization.
In the beginning, there was code. This is a great sentence to begin any blog related to software, because it’s true. It makes perfect sense here too, because a Continuous Delivery Pipeline is nothing but a set of steps that code changes must go through to make their way to production.
Financial services organizations take compliance seriously because the business benefits outweigh the inconvenience. For more information, contact NexJ Systems Inc.
Next Best Action is about using the right channel to deliver the right message to the right customer, at the right time.
With the move towards open systems, security is more important than ever to the financial services industry – an industry where security has always been important. The increasing popularity of internet banking and mobile access are paired with increasing regulation and scrutiny. This means both more possibility for issues and more consequences when issues arise.
This blog takes a closer look at differences between the public cloud, private cloud, and hybrid cloud. For more information, contact NexJ Systems Inc. today.
This blog explains what Open Banking means while evaluating its implications and applications for financial services. For more information, contact NexJ Systems Inc.
Technology has the ability to make our jobs less time consuming and more efficient, and with high user adoption rates your users can be finding new ways to leverage that technology. They can come up with good questions about the system’s functionality and good ways to incorporate the capabilities of your CRM product into their daily lives or good ways to leverage the CRM product to make their jobs easier overall.