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NexJ CDAi is an Intelligent Customer Management product designed to overcome data challenges. As a data preprocessor, NexJ CDAi is the key for successfully incorporating machine learning into client management. With NexJ’s focus on integration, investments made in delivering an integrated CRM can efficiently be re-used to provision data for machine learning. NexJ CDAi:

  • Ingests data from siloed sources, both cloud and on-premise, streaming and at rest
  • Resolves data conflicts to create a harmonized view of the client
  • Quickly provisions high quality data into machine learning
  • Operationalizes intelligence through notifications, dashboards, and insights to improve customer service
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