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All presentations are available for download below.
9:00 - 9:30 AM
The Road Ahead
Download Presentation9:30 - 10:00 AM
CAG Update
Download Presentation10:00 - 10:30 AM
UX/AFL
Download Presentation11:00 - 11:30 AM
Client Case study from UBS
Download Presentation11:30 - 12:00 PM
Smartforms
Download Presentation1:00 - 2:00 PM
Guest Speaker: Gene Leganza, VP Research Director, Forrester Research
Download Presentation2:00 - 3:00 PM
Intelligent Customer Engagement
Download Presentation3:30 - 4:00 PM
Client Case Study from ANZ NZ
Download Presentation4:00 - 4:15 PM
Service Request Management
Download Presentation4:15 - 5:00 PM
NexJ Technology
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