Insights

Provide Insights to Improve Your Customer’s Buying Journey

Designed to provide users with opportunities for interactions throughout client journey, our Insights capability, leverages demographic and account via our data aggregation capabilities. Through its Artificial Intelligence (AI) engine, it matches each customer profile with relevant digital engagement content from more than 15,000 global news publishers.

The AI engine matches the profile with relevant digital engagement content and delivers it to the end user by:

  • Exposing it in the Customer Insights tab
  • Sharing it within NexJ CRM and using business rules to prompt users for proactive interactions
  • Attaching the article to an entity (e.g. an opportunity)

The Value that Our Insights Feature Can Provide You

  • Engage in meaningful customer interactions at the right time
  • Deliver a value-added customer experience between financial transactions to drive loyalty
  • Provide advisors targeted content to guarantee compliance with regulations, and up-to-date information to better service their customers

Advisors can leverage engagement activity to drive value-added interactions, influence the client journey, and identify new opportunities for sales and service.

And that’s just the beginning of your NexJ CRM journey!

Explore our CRM product further.

 

Get started today and let us help you attain success.

Book a demo today to learn why leading financial services organizations choose our Intelligent Customer Management Solution to increase assets under management and share of wallet.

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Have a question? Get in touch with us today.

Contact our team today and we will be happy to answer any questions or concerns you may have. If you already use NexJ, you can head over to the NexJ developer community for more technical support.

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