Relationship Management

Leverage our Robust Relationship Management Technology
to Drive Revenue and Customer Experience

To equip you to track comprehensive CRM data, our Relationship Management services enables you to better service your customers. Key data points include:

  • All customer profile and demographic information
  • The Quick Notes capability to capture and view ad hoc notes on the contact profile screen

 

Enhance Relationship Modeling
through Comprehensive Customer Data

Our robust relationship hierarchy functionality is designed to help you better understand the complex relationships between households, companies, subsidiaries, contacts, and their personal and professional spheres of influence. It can capture an unlimited number of parent-child and arbitrary relationships for a contact or a company.

To best serve your customers, it is critical to understand all of their relationships through all interactions. This functionality rolls up information as required by the user which is where the value lies.

To learn more, about the value of relationship hierarchies, please click here.

 

Drive Value-Added Conversations
by Using Our Customer Interaction Journal

To help you drive value-added conversations with your customers, we provide a customer interaction journal which displays the entire history of the contact relationship including:

  • Incident details including status, actions taken, and consequences
  • Calendars with all scheduled meetings
  • All relevant documents
  • Phone calls, meetings, notes, call reports, emails and other interactions

And that’s not all!

Get started today and let us help you attain success.

Book a demo today to learn why leading financial services organizations choose our Intelligent Customer Management Solution to increase assets under management and share of wallet.

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Have a question? Get in touch with us today.

Contact our team today and we will be happy to answer any questions or concerns you may have. If you already use NexJ, you can head over to the NexJ developer community for more technical support.

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