Next Best Action is about using the right channel to deliver the right message to the right customer, at the right time.
With constantly changing and increasing compliance regulations, client expectations, and access to information, financial services organizations need access to the newest and best tools. But in responding to that need, some of the newly created software terms can be confusing and highly technical, such as continuous integration, continuous delivery, and continuous deployment.
With the move towards open systems, security is more important than ever to the financial services industry – an industry where security has always been important. The increasing popularity of internet banking and mobile access are paired with increasing regulation and scrutiny. This means both more possibility for issues and more consequences when issues arise.
Financial institutions have long recognized that the desire of consumers to access valuable data on mobile devices and the increase in popularity of cloud technologies leads to all kinds of challenges. The threat landscape now includes increasingly sophisticated cyber-attacks.
This blog takes a closer look at differences between the public cloud, private cloud, and hybrid cloud. For more information, contact NexJ Systems Inc. today.
This blog explains what Open Banking means while evaluating its implications and applications for financial services. For more information, contact NexJ Systems Inc.
Technology has the ability to make our jobs less time consuming and more efficient, and with high user adoption rates your users can be finding new ways to leverage that technology. They can come up with good questions about the system’s functionality and good ways to incorporate the capabilities of your CRM product into their daily lives or good ways to leverage the CRM product to make their jobs easier overall.
In my last blog, I discussed NexJ’s first three best practices of user adoption, and why developing, analyzing, and aligning are crucial steps in the process of engaging your users with your CRM. Today, I’d like to discuss the next three of the 9 best practices for user adoption, which are planning, partnering, and encouraging.
It’s common knowledge that user adoption is necessary to the success of a change in a company’s software and key to appropriately leveraging your technology investments. Poor user adoption is one of the most common reasons software launches fail. When your users aren’t using all the features of a CRM, they’re not getting the benefits of it, and neither are your clients.