Siebel was a prominent solution for CRM. But in the last 10 years, much has changed. New technology, interaction channels, and complex regulatory requirements have transformed the way that financial institutions need to operate.
What firms need today is modern and flexible technology to keep up with market changes, and CRM specialized for financial services. Firms with Siebel deployments are stuck between a rock and a hard place with large investments that are deeply integrated with the back office, critical to their operations but expensive to maintain.
Join Adam Edmonds, of NexJ Systems, as he shares:
- The practical challenges of replacing legacy Siebel deployments
- The dangers inherent in a rip-and-replace
- A safe and affordable evolutionary approach to the problem
- The benefits of a new system including increased user adoption
- Customer success stories
Speaker
Adam Edmonds,
Vice President of Products, NexJ Systems
With over 15 years of experience developing customer management solutions in financial services and insurance, Adam Edmonds is responsible for establishing overall product vision and designing easy to use solutions that solve real market problems. Mr. Edmonds brings years of experience in product design, engineering and strategy, and is responsible for innovating NexJ product offerings.
Previously, Mr. Edmonds was a Senior Director, Product Management for Oracle CRM OnDemand and Siebel CRM for Financial Services where he owned many areas including SaaS Operations, Analytics, UI standards, security and visibility for financial services, and commercial banking solutions. Previous to Oracle, Adam worked as a Senior Product Manager for Janna Systems and, Director of Engineering for UI framework for Corel Corporation.